Destined Courier Services, L.L.C. (“DCS”, “we”, “us”) respects your privacy. This Policy explains what we collect, how we use it, and the choices you have.
Information We Collect
- Contact & account: name, phone, email, company, login metadata for any customer portal.
- Delivery details: pickup/drop-off addresses, instructions, package descriptions, proof-of-delivery (recipient name/time).
- Communications: quotes, scheduling, support requests, SMS opt-in/opt-out records.
- Website data: basic analytics and cookies to improve site performance.
How We Use Information
- Provide courier services, scheduling, tracking, and proof-of-delivery.
- Send service-related messages (delivery updates, account alerts, support).
- Operate, secure, and improve our website and services.
- Comply with legal obligations and enforce terms.
SMS/Text Messaging
By opting in, you agree to receive texts about delivery updates, account notifications, and customer support. Message frequency varies. Message & data rates may apply. Reply STOP to opt-out, HELP for help, and START to re-opt in. We do not sell or share phone numbers or personal info with third parties for marketing purposes. See our SMS Policy.
Sharing of Information
- No sale of personal information.
- No personal information, mobile number, or messaging consent information will be shared with third parties of affiliates for marketing or promotional purposes.
- Service providers (e.g., hosting, email) under confidentiality obligations.
- Legal disclosures when required by law, safety, or to protect our rights.
Security
We use administrative, technical, and physical safeguards to protect information. Access is limited to authorized personnel. For PHI, see our HIPAA Compliance Policy.
Your Choices
- Update or request deletion of your info by emailing info@destinedcourierservices.com.
- Manage SMS preferences by replying STOP/HELP/START.
- Adjust browser settings to control cookies (site functionality may be affected).
Data Retention
We retain delivery and account records for operational, legal, and audit needs, then delete or de-identify them. PHI is minimized to the minimum necessary.
Children
Our services are intended for business use and not directed to children under 18.
Contact Us
Destined Courier Services, L.L.C.
Destined Courier Services, L.L.C., Toledo, Ohio
Phone: 419-723-1955 • Email: info@destinedcourierservices.com